Troubleshooting


Browser and Plug-In Download Links

Troubleshooting Guide




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Browser and Plug-In Download Links
Download the latest versions of the tools used to view the Discovery Education™ streaming application here:

Browsers:
Internet Explorer PC
Internet Explorer MAC
Netscape Navigator
Safari

Video Players:
Windows Media Player
QuickTime Player
Macromedia Flash Player

Codec Updates:
Windows Media Player Codec Update
  • Choose codec update 8.0 for Windows Media Player 6.4

  • Choose codec update 9.0 for anything above Windows Media Player 6.4.



Material Viewers:
Adobe Acrobat Reader
Microsoft PowerPoint Viewer PC
Macromedia Flash Player



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Troubleshooting Guide
Solutions to 20 common technical issues you may encounter when using Discovery Education™ streaming.


Troubleshooting Guide (NEW!)



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